Privacy Policy

For privacy-related questions, contact us using the information above.

Depending on how you interact with our website, we may collect the following categories of information.

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Account information, if customer accounts are enabled

• Order numbers
• Products purchased
• Purchase dates
• Order totals
• Payment status
• Shipping information
• Returns and refunds
• Customer service history

Payments may be processed by third-party payment service providers.

Depending on the integration, we may receive limited transaction information, such as payment status, transaction identifiers, payment method type, and limited card details.

Complete payment card credentials should be handled by the applicable payment processor rather than submitted through ordinary email or customer support messages.

When you access our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Website pages visited
• Referral information
• Approximate location derived from network information
• Session information
• Cookie identifiers
• Security and diagnostic information

When you contact us, we may collect your messages and information needed to respond.

This may include support emails, chat messages, attachments, and details relating to orders or products.

• Directly from you during checkout
• Through account registration, where available
• When you contact customer support
• Through order and return requests
• Automatically through website technologies
• From payment processors and fulfillment providers
• From advertising or analytics partners, where enabled
• From other sources permitted by applicable law

We may use information for legitimate business purposes, including:

To process purchases, confirm transactions, prepare orders, arrange shipping, and communicate order status.

To respond to inquiries, resolve complaints, assist with returns, and provide warranty-related information.

To facilitate payments, verify transactions, process refunds, and help prevent unauthorized purchases.

To maintain website functionality, troubleshoot errors, improve navigation, and support checkout.

To detect suspicious activity, protect customer accounts, investigate misuse, and maintain transaction security.

Where permitted, to send promotional communications, measure campaign effectiveness, and provide relevant product information.

To meet applicable tax, accounting, consumer protection, regulatory, and legal obligations.

Where applicable privacy laws require a legal basis, our processing may rely on:

• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Consent, where required
• Other grounds permitted by applicable law

The relevant basis depends on the information and purpose involved.

Our website may use cookies and similar technologies to support:

• Essential website functionality
• Shopping carts
• Checkout sessions
• Security
• Customer preferences
• Website analytics
• Advertising measurement, where enabled

Nonessential cookies and advertising technologies should be managed according to applicable consent and opt-out requirements.

For more information, review our Cookie Policy.

We may disclose information to service providers and other parties when necessary for legitimate business operations.

To authorize payments, complete transactions, and process refunds.

To prepare, ship, and deliver customer orders.

To operate and maintain our website and associated systems.

To manage customer inquiries and service requests.

Where enabled, to measure website performance, understand traffic, and support advertising activities.

To obtain legal, accounting, auditing, or other professional assistance.

Where disclosure is required by applicable law or valid legal process.

We may also disclose information in connection with a lawful business transaction, subject to applicable requirements.

Certain advertising and analytics activities may qualify as a "sale," "sharing," or targeted advertising under applicable US state privacy laws, even where no personal information is exchanged for direct monetary payment.

Whether these definitions apply to Plorix depends on the technologies and data disclosures actually used.

Where required by law, eligible customers will be provided with appropriate opt-out mechanisms.

We retain personal information for periods reasonably necessary to fulfill the purposes described in this policy.

• Order fulfillment requirements
• Customer support needs
• Tax and accounting obligations
• Fraud prevention
• Legal disputes
• Applicable recordkeeping requirements

When information is no longer required, we aim to delete, anonymize, or otherwise handle it appropriately.

We aim to implement reasonable administrative, technical, and organizational safeguards appropriate to the information we process.

These may include access controls, secure communications, system monitoring, and appropriate service-provider arrangements.

However, no online system can be guaranteed completely secure.

Customers should protect their account credentials and avoid sharing sensitive payment information through unverified channels.

Depending on your state of residence and applicable law, you may have rights to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion
• Request a portable copy of certain information
• Opt out of certain sales or sharing
• Opt out of targeted advertising
• Withdraw consent where applicable
• Appeal certain privacy request decisions
• Avoid unlawful discrimination for exercising privacy rights

These rights may be subject to legal exceptions, verification requirements, and business applicability thresholds.

Where the California Consumer Privacy Act, as amended, applies to our business and processing activities, eligible California residents may have additional rights.

These may include access, deletion, correction, portability, and certain opt-out rights.

Requests may be submitted using the contact details provided in this policy.

Applicable rights will be handled according to relevant law.

Residents of other states may have privacy rights under laws applicable to their location.

The scope of these rights varies by state and by whether the relevant law applies to Plorix.

We will review eligible requests under applicable requirements.

Global Privacy Control (GPC) is a browser-based privacy preference signal.

Where applicable law requires recognition of GPC or another qualifying universal opt-out mechanism, we will handle such signals according to those requirements.

Website implementation must support this functionality where legally required.

Where we send promotional emails, recipients may unsubscribe using the available unsubscribe mechanism.

Customers may also contact us to request removal from eligible marketing communications.

Unsubscribing from marketing does not necessarily prevent necessary transactional communications concerning purchases or account security.

Our website is intended for general consumer shopping and is not directed toward children under 13.

We do not intend to knowingly collect personal information from children under 13 in violation of applicable law.

If you believe a child has submitted personal information improperly, contact us so the matter can be reviewed.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices of independent third parties.

Customers should review the privacy policies of those services before providing information.

Although Plorix serves the US market, certain technology providers may process information in other jurisdictions.

Where applicable, we aim to use appropriate safeguards for international data processing and transfers.

Some service providers may use automated systems for fraud screening, transaction verification, or website operations.

Where legally required, customers may have rights concerning certain automated decisions.

To request access, correction, deletion, or another applicable privacy right, contact:

Please describe your request and provide enough information for us to locate the relevant records.

We may need to verify your identity before processing certain requests.

Do not email passwords, complete card numbers, or other unnecessary sensitive information.

Where permitted by applicable law, an authorized agent may submit certain requests on a consumer's behalf.

We may request evidence of authorization and additional verification where legally permitted.

We may update this Privacy Policy to reflect changes in business operations, technology, or legal requirements.

The updated version will display a revised effective or last-updated date.

Where required, we will provide additional notice or obtain consent.

Plorix Electronics Inc.

2607 Fairbanks St

Anchorage, AK 99503